Last updated: November 6, 2025

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1. INTRODUCTION
The websites www.sanblascatamarans.com and www.sailboattrips.com are part of the CHARTER AND BOATS COMPANY LLC group, a company dedicated to organizing private and shared nautical experiences in exclusive Caribbean destinations.
This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal data, and how you can exercise your rights.
By accessing and using our websites, you declare that you have read and accepted this Policy. If you do not agree with its terms, you must stop using our platforms.

 

2. DEFINITIONS

• Personal data: information that allows us to identify you directly or indirectly (e.g., name, email, telephone number).

• Platform: the websites and subdomains of San Blas Catamarans and Sail Boat Trips.

• Data Controller: CHARTER AND BOATS COMPANY LLC, which decides on the processing of personal data.

• Data Processor: third parties or contracted providers who process data on behalf of the company (e.g., hosting services, marketing tools).

• Cookies: small files that are stored in your browser to improve your experience.

• You / User: any natural or legal person who accesses or uses our platforms or services.
   

3. DATA WE COLLECT
We may collect information in two ways:
 

3.1. Data provided directly by you
When using our services or communicating with us, you may provide us with:

• Full name

• Email address

• Telephone number

• Nationality or country of residence

• Travel dates and preferences

• Payment data (limited, processed through secure external platforms)

 
3.2. Data collected automatically

When browsing our sites:

• IP address

• Device and browser type

• Geolocation data (if you authorize its use)

• Interaction with the pages (clicks, forms, browsing time)
   

4. PURPOSE OF DATA PROCESSING
We use your personal data to:

• Manage reservations and requests related to our services.

• Comply with contractual and legal obligations.

• Improve your browsing experience and personalize content. Sending relevant information, such as confirmations, offers, and updates (only if you authorize us to do so).

• Preventing fraud and ensuring the security of our operations.
   

5. DATA SHARING
We only share your data when it is strictly necessary and under confidentiality, for example:

• With crews, ships, or operating partners for the proper management of your booking.

• With technology service providers (for example, Wix.com, which hosts our websites).

• With competent authorities, if required by law.

We do not sell or trade your personal information under any circumstances.

 

6. SECURITY AND STORAGE

• We implement technical and administrative measures to protect your information against unauthorized access, loss, or alteration.

• Data is stored on secure servers (currently on Wix.com, an international provider with security certifications).

• Your data will be retained only for as long as necessary to fulfill the purposes described or to comply with applicable legal obligations.
   

7. COOKIES AND SIMILAR TECHNOLOGIES

• We use cookies to improve your experience, analyze traffic, and personalize content.

• You can configure your browser to reject or delete them, although some site functions may be limited.
   

8. YOUR RIGHTS AS A DATA SUBJECT
You have the right to:

• Access your personal data.

• Request its correction or update.

• Request the deletion of your data (unless we are required to retain it due to legal or contractual obligations).

• Withdraw your consent for the use of your data.

• Request information about how we share your data.

To exercise any of these rights, please contact us through the channels described in point 10.

 

9. LINKS TO THIRD-PARTY SITES
Our sites may contain links to other pages or platforms. We are not responsible for their privacy policies or practices. We recommend that you review the policies of each site you visit.

 

10. CONTACT AND SUPPORT CHANNELS
If you have any questions or wish to exercise your privacy rights, you can contact us at:
CHARTER AND BOATS COMPANY LLC
Phone: +507 6468 6603
Email: info@sanblascatamarans.com and info@sailboattrips.com
Address: Linton Bay Marina, Colón, Panama

 

11. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. The most recent version will always be available on our website. If significant changes are made, we will notify you by email or on the platform itself.

 

12. APPLICABLE LAW AND JURISDICTION
This Policy is governed by the laws of the Republic of Panama, and any disputes will be resolved before the competent courts of Panama City.